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About WESTbahn

It is our ambition to offer excellent quality rail transport between Vienna, Salzburg and Munich or Innsbruck.

KISS3 on route in the alps min

WESTbahn has been operating between Vienna, St. Pölten, Salzburg and on to Innsbruck, or Rosenheim and Munich since December 2011, making it one of the oldest private providers of long-distance rail passenger services in Europe. After more than a decade, it is impossible to imagine the Austrian rail market without us. Founded in 2008 as part of the rail liberalization in the European Union as the first operating subsidiary of Rail Holding AG, we try to live up to our high quality standards every day on every journey.

Our values

What we stand for

Reliability

WESTbahn places the highest value on reliability in order to offer its passengers punctual and dependable train connections.

Climate protection

The WESTbahn is committed to climate protection and relies on environmentally friendly measures to promote sustainable mobility and the protection of our climate.

Excellent Service

WESTbahn is characterized by good service to ensure the highest comfort and satisfaction of its passengers.

Inclusivity

Die WESTbahn bekennt sich zur Inklusivität, um allen Fahrgästen, unabhängig von ihren individuellen Bedürfnissen, ein barrierefreies und zugängliches Reiseerlebnis zu bieten.

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Flexible service

Well informed and flexible booking everywhere.

With the new fleet, we have also introduced the "Relax Check-in": Every seat on the train is equipped with a QR code. When the code is scanned, a suitable ticket that was previously booked online is automatically suggested. By clicking on it, it is automatically "linked" to the seat, which in most cases eliminates the need for ticket checks by the crew. Traveling with the WESTbahn is thus not only uncomplicated, our passengers also decide autonomously whether they want to travel undisturbed or would like to be in an exchange with our crew.

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Our WESTbahn Fleet

The comfortable alternative

In our modern blue-white-green double-decker fleet (15 sets "KISS 3" of the Swiss manufacturer Stadler) we offer our passengers a lot of comfort. Among other things, the trains feature a low-floor design, step-free boarding, wide boarding doors, leather seats & power outlets throughout the train, WLAN, gender-separated toilets, four WESTcafés per train (with coffee and cold drink and snack vending machines) and three comfort classes.

Although the "Standard Class" (2) is already very well equipped, travelers who appreciate more legroom or a full table and opposite seating use the "Comfort Class" (2+). In "First Class" we offer an even more pleasant travel option with 2+1 seating and seat service.

Rail Holding AG

Rail Holding AG is the owner company of WESTbahn Management GmbH. Currently 49.90% of its shares are held by Haselsteiner Familien-Privatstiftung, 32.70% by Augusta Holding AG and 17.40% by SNCF Voyage Développement SAS.

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DI Thomas Posch

MANAGING DIRECTOR | SPEAKER OF THE BOARD

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Mag. Florian Kazalek

MANAGING DIRECTOR | BOARD OF DIRECTORS

Board of Directors Rail Holding AG | Management Westbahn Management GmbH

Supervisory Council Rail Holding AG

The Chairman of the Supervisory Board of Rail Holding AG is Dr Andreas J. Ludwig, and Anna-Theresa Korbutt, Jean-Baptiste Guenot and Marco Bekavac-Ramsbacher are delegated as owner representatives.

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Dr. Andreas J. Ludwig

CHAIRMAN OF THE SUPERVISORY BOARD

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Anna-Theresa Korbutt

Representative of the owners

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Marco Bekavac-Ramsbacher

Representative of the owners

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Jean-Bapitiste Guenot

Representative of the owners

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Punctuality

Punctuality is WESTbahn's first and foremost priority. However, delays are unfortunately not unavoidable. Reasons for delays at WESTbahn:

Since we run our train service in a networked system of all passenger and freight trains between Vienna Westbahnhof and Innsbruck on ÖBB Infrastruktur AG tracks or between Salzburg and Munich on DB Netz AG tracks, the reasons for delays can be manifold.

The WESTbahn was able to achieve an overall punctuality of 83% in December 2022.

Quality report

Our annual quality reports cover punctuality, customer satisfaction & passenger rights.